One of the largest life insurance companies in the world, MetLife has operations in 26 countries in Europe, Middle East and Africa (EMEA). With 5,000 employees across a diverse region encompassing numerous languages and cultures, they are one of the world’s largest providers of insurance, annuities, and employee benefit programs.
Common with other corporations of this size, MetLife recognized that it faced a big communications challenge as it looked to build employee understanding and support for its corporate strategy. MetLife actively embraced the challenge as a team of employees at a 2014 MetLife Innovation Summit in Warsaw, Poland, and came up with the idea of using a social video platform.
The resulting solution, OneVoice, is based on Kaltura MediaSpace, an internal YouTube-style social video portal where employees post videos that show how their work is helping to deliver MetLife’s strategy.
When an employee uploads a video they tag it to an element of the strategy, known as a Strategy Corner. In the same style as other social media platforms, colleagues can then like, share and comment on each piece of content. This has proved to be a fun way to drive engagement with its corporate strategy.
In September 2015, MetLife EMEA won the award for Innovation in Employee Engagement at the Peer Awards for Excellence in London for OneVoice.