Conversational Agent Studio

Build conversational AI avatars
that engage, convert, onboard,
and train

Create real-time Agentic Avatars that turn digital touchpoints into personalized, 1:1 conversations, each built around a clear business goal.

  • No-code
  • Live in minutes
  • Free to start

Top teams at leading organizations trust Kaltura

Tell Alex what you want to build

Ask Alex questions about Kaltura’s Conversational Agent Studio and how you can use it to achieve your business goals.

End-to-end conversational workflows for every touchpoint and objective

You couldn’t give everyone a 1:1 conversation.

Now you can.

Personalization happens in real time

The experience adapts to what each person says – not to their segment.

Every conversation has a job to do

Qualify, onboard, or train – the agent works toward an outcome, not just an answer.

Every exchange reveals first-hand intent

Understand what people need and where they hesitate – through dialogue, not clicks.

Turn dialogue into a generative

dynamic experience

As the conversation unfolds, generative experiences create the interface the conversation calls for – bringing relevant content, graphs, landing pages, forms, comparisons, exercises, and next steps into view as needs emerge.

End-to-end conversational workflows
for every touchpoint and objective

Turn every visit into a conversation that can qualify and convert

  • Deploy Agentic Avatars across your website, campaigns, and events to answer complex questions, personalize the experience, and move buyers toward the next step in real time.
  • Ground every response in approved knowledge from website URLs, documents, videos, FAQs, and other trusted content sources.
  • Track engagement, completed goals, recurring questions, friction points, and the needs and intent buyers reveal through dialogue.

Purpose-built agent for every goal

  • Website & ABM Concierge Guides visitors and named accounts toward relevant content and next steps.
  • Revenue Agent Qualifies interest through real-time dialogue and routes qualified buyers forward.
  • Product Advisor Helps buyers identify the right product, plan, or solution for their needs.
  • Demo Guide Explains products visually and responds to questions during the experience.
  • Event & Webinar Concierge Guides attendees through registration, agendas, sessions, and follow-up.

Build your conversational marketing funnel

Scale personalized training, coaching, and practice

  • Give every learner and employee a personal 24/7 mentor that answers policy questions safely, guides onboarding, and runs real-time practice simulations.
  • Ground every response in approved knowledge from website URLs, documents, videos, policies, course materials, and other trusted content sources.
  • Track engagement, completed goals, common questions, knowledge gaps, practice patterns, and the points where learners need more support.

Purpose-built agent for every goal

  • Onboarding Guide Guides new hires through tasks, resources, policies, and required learning.
  • Sales Coach Reinforces product knowledge, messaging, and objection handling on demand.
  • Role play Partner Runs realistic practice scenarios without scheduling a live partner.
  • Policy and Compliance Assistant Provides consistent answers grounded in approved policies and materials.
  • Training Companion Answers questions and surfaces relevant content in the flow of learning.

Build your conversational learning pathway

Unlock richer intent from
every interaction

Traditional analytics show what people clicked, watched, or abandoned. Conversational workflows reveal what they actually asked, got excited about, and hesitated over.

Measure agent performance

Track conversations, engagement, completed goals, and outcomes across every agent.

Uncover first-hand intent

See the questions, needs, objections, and decision factors people reveal naturally through dialogue.

Improve every experience

Use conversation insight to refine your agents, content, workflows, and follow-up.

Governed by design.

Built on enterprise foundation.

Deploying AI at scale requires complete confidence. Conversational Agents Studio is built on Kaltura’s proven infrastructure, giving you full control over data security, persona guardrails, and compliance.

Strict knowledge boundaries

Agents only answer from your verified inputs – zero hallucinated guesswork.

Enterprise security standards

Built to meet SOC2, GDPR, and other security compliance parameters.

Unified governance

Manage roles, access, and usage across marketing, sales, and training teams from a single administration panel.

Ready to build your first
conversational agent?

Join marketing, growth, and L&D teams using Kaltura Conversational Agents Studio to convert high-intent traffic and scale 1:1 coaching.

  • No-code
  • Live in minutes
  • Free to start