Face to face with agentic intelligence
Meet Kaltura’s Agentic Avatars

Operating as conversational, context-aware AI video chat, they guide every user toward clear outcomes across any use case or objective, powered by your organization’s knowledge.

Integrates across Kaltura’s AI Experience Cloud

And your name is?
Our Agentic Avatars are ready to meet you.

Your Agentic Avatar begins with a real conversation, listening, seeing, and adapting in the moment. This isn’t pre-recorded video; it’s a live, generative AI video chat experience built for meaningful customer interaction.

Designed for outcomes, not just interactions

95%

accuracy in interpreting user queries

24h

always-on availability

1M+

user interactions handled every month

Talk live with Kaltura’s Agentic Avatars

Meet Evan, your interactive guide inside the experience, ready to help you explore, understand, and take action.

Not sure where to start? Try asking:

  • What does Kaltura do?
  • How can Agentic Avatars help my organization?
  • How can I try a Kaltura Agentic Avatar in my daily work?
Connecting to Agent

“This is the first avatar experience that feels truly human and actually useful in a real business context.”

Leading global MarTech organization

How Kaltura’s Agentic Avatars work

Setup is fast and intuitive – any team can configure an agent end-to-end without technical support.

Choose your avatar

Select the look, voice, persona, and one of 30+ languages that fit your brand.

Give it direction

Define the agent’s purpose and behavior: what it should accomplish and how it interacts.

Connect your knowledge

Add the videos, documents, FAQs, and datasets the agent can draw from in real time.

 

From there, you can embed the agent anywhere: your website, product, video portal, webinars, digital events, LMS, or help center – it’s ready to interact instantly.

Not just an avatar. An agent with a mission.

Behind the face is real intelligence. Every agent interprets context, uses approved knowledge, follows guardrails, and acts with clear intent, whether teaching, qualifying, guiding, or resolving.

This is real-time, adaptive conversation, powered by the content and rules you define. Most avatar tools give you the face; Kaltura connects presentation, intelligence, and content so your agent can guide users with accuracy and purpose.

Agentic Avatars provide you with:

24/7 availability, always on, always responsive

Instant, interactive engagement that adapts moment-to-moment

Consistent guidance across every user, page, or workflow

Cost-effective scale for onboarding, support, and training

Personalized experiences powered by your content and rules

 

 

 

See Agentic Avatars in action

Employee experience

Deliver onboarding, internal comms, and everyday employee support that feels personal, attentive, and instantly helpful.

Learning

Turn courses and training into two-way dialogue, with in-the-moment guidance that keeps learners progressing.

Customer experience

Provide responsive, context-aware support that resolves questions, reduces friction, and strengthens customer relationships.

Marketing

Let your digital touchpoints speak for themselves, engaging visitors and advancing them through the customer journey.

TV experience

Bring broadcasts and live programming to life with an on-screen guide who reacts, recommends, and interacts in real time.

Built for your industry.
Designed for mission-critical scale.

From healthcare and finance to higher education, or government, Kaltura Agentic Avatars are built to operate within the strictest regulatory, security, and reliability requirements.

Makes complex information engaging, interactive, and personalized

 

Provides real-time, two-way guidance where accuracy and clarity are essential

 

Follows strict guardrails for accurate, consistent responses

 

What early-access teams are saying

 

Leading global MarTech organization

This is the first avatar experience that feels truly human and actually useful in a real business context.”

Ivy League university administrator

It doesn’t wait for input or follow scripts. It guides users forward in real time, at a speed that feels natural.”

Global financial services organization

We’ve tested a lot of AI experiences. This is the first one that feels ready to operate at enterprise scale.”

Leading global MarTech organization

This is the first avatar experience that feels truly human and actually useful in a real business context.”

Ivy League university administrator

It doesn’t wait for input or follow scripts. It guides users forward in real time, at a speed that feels natural.”

Global financial services organization

We’ve tested a lot of AI experiences. This is the first one that feels ready to operate at enterprise scale.”

The age of agentic DX

Digital experiences are evolving from passive consumption to active dialogue. With PathFactory.ai, Kaltura is building the future where every digital touchpoint is a personalized, outcome-oriented conversation.

Your new interface
is waiting.

See how Agentic Avatars turn your content into real-time intelligence that drives clarity, action, and measurable results.

Kaltura Avatar Widget
Chat with Evan✨