Customer & partner enablement  

Connect with your customers, increase product adoption, and

become an ROI-positive team using our unique branded video

experiences.

 

Nurture meaningful relationships with your customers & partners

Onboard and enable your customers through branded video experiences like product demonstrations, training sessions, and one-on-one discussions. Easily create interactive and engaging workshops and webinars that will maximize customer satisfaction and drive upsells with Kaltura’s unique all-in-one video solution for customer education.

Deliver an outstanding brand experience from the get-go

Creating customer-facing video experiences has never been easier. No need for designers or IT to help you set up a new session. Our Platform lets you customize, brand, and reuse templates to create any event type you need, from simple interactive training sessions all the way to your own customer education academy.

A screenshot shows a Kaltura events dashboard at the top, listing four upcoming events with all their details, and a paused webinar video about demystifying marketing automation at the bottom.

Create sessions that stick

Training your customers is much easier with tools like the whiteboard, quick polls, and a dedicated Q&A chat. Not everyone could make it? That’s ok. We know how crazy schedules can get. Record your sessions and they will automatically be available to your customers, at the same URL!

Run smooth sessions

Prepare your session ahead of time to give your customers a smooth experience that’ll keep them coming back for more. Conveniently upload files and multimedia to your playlist. You can leave your session and come back. Don’t worry, everything will be exactly as you left it.

Tech you can trust

Your customer education sessions are powered by Kaltura’s robust video technology adhering to the highest enterprise standards. Kaltura’s platform also complies with the strictest security requirements so everything is airtight, and sensitive information is never compromised.

Still relying on surveys?

Kaltura’s analytics dashboard lets you keep track of registrations, attendance, viewing behavior, attendee engagement, streaming performance, and all across live and VOD. These granular metrics will help you improve your sessions, calculate your ROI, and report to management.

A woman is speaking into a microphone at an event. Data analytics on the screen display Highlights, Engagement, and Quality metrics for a video, with graphs shown below.

Our key features

  • Fully branded experience

  • Advanced analytics

  • Polls, quizzes, and whiteboard

  • Real-time notifications

  • Live reactions

  • Group and Q&A chat

  • Branded registration form

  • Session moderation and Q&A

A woman is seated, likely during a video call for an online event. Overlaid on the image are various interface elements, including a poll, attendee list, meeting recommendations, and social media reactions.

Why Choose Kaltura?

Deliver a branded experience

Run impactful customer education sessions on a platform that you can customize to fully reflect your brand identity and company culture.

Train and onboard your customers the way you want

Easily create any type and size of customer education session with templates, whether you’re planning a live, prerecorded, or interactive event.

Deliver sessions on-demand

Record all your sessions, edit them, and share them on-demand to maximize your ROI and offer your customers more flexibility.

All-in-one experience

You’re going to love having everything you need in one  place. Your customers won’t need to hop between different platforms or download anything. It all happens in-browser.

What our customers are saying

Set up your next customer education session in no-time

A screenshot displaying an event agenda on the left with details of sessions, and on the right, there is an event creation/editing interface featuring an image of two people against a yellow background.
A webpage with options for creating different types of events: Interactive Webinar, Pre-recorded Large Broadcast, Mix and Match, Multi Day/Multi Track, and Flagship Event. Each event option has a "Select" button.
Screenshot of an event management dashboard showcasing event details with an appearance customization panel. The event, titled "2023 Summit," is scheduled for March 1-3, 2023, and will be an interactive webinar.
A screen displays an event platform with a list of speakers on the left and a profile form for editing a speaker's information on the right.
Three screens depict various stages of a user registration event for Kaltura: registration form, login form, and registration completion confirmation.
Kaltura analytics dashboard displaying player impressions, unique viewers, and average viewing time. Event statistics for top videos, viewer trends, and engagement insights from October 11 to November 18, 2021.

Ready to take your customer education to the next level?

Let us show you how you can leverage your educational content to engage your customers, drive adoption, and boost upsells and become a positive ROI team. With Kaltura’s Platform, you can run your single sessions and learning programs, and even scale up and create your own branded academy.