Precision, personalization, and progress: Delivering effective learning content 

Dennis Schützsack, Head of Product Enablement, SAP Learning, delves into the intricacies of precision in the digital landscape, highlighting the need for careful planning in a digital world without a safety net. In exploring the crucial “when, what, and to whom” aspects of learning content delivery, Dennis draws insightful parallels, showcasing how understanding the audience’s needs is paramount. 

He explores the importance of crafting content that’s both meaningful and relevant, marking it the cornerstone for effective training and learning along the customer’s value journey. Dennis also unveils a paradigm shift in recent years that focuses on measuring outcome versus mere output and stresses the essential role of data-driven experiments. Using real-world examples, he demonstrates the impact of setting goals, testing, and adjusting strategies based on calculated outcomes. 

Watch this SAP x Kaltura success story, straight from our Connect on the Road series of in-person meetups around the US & Europe.