Customer zero: How Kaltura used Kaltura to reinvent its own event

INTERNAL CASE STUDY

Customer zero: How Kaltura used Kaltura to reinvent its own event

At Connect on the Road 2026, Kaltura didn’t just showcase Agentic Avatars. We used them to build the event itself.

At Connect on the Road 2026,
Kaltura didn’t just showcase Agentic Avatars.
We used them to build the event itself.

From AI concierges and digital twins to conversational content hubs and live avatar-hosted experiences, AI was embedded throughout the attendee journey before, during, and after the event. The result was a more personalized, interactive, and intelligent event experience that transformed attendees from passive viewers into active participants.
In this case study, discover how Kaltura became its own customer zero by deploying AI-powered experiences across every stage of the event lifecycle.

About the case study

Discover how Kaltura used Agentic AI, conversational experiences, and content intelligence to transform Connect on the Road 2026.
In this case study, you’ll learn how Kaltura:

Personalized registration and attendee support with an AI-powered event concierge

Replaced scripted product demonstrations with live, unscripted AI interactions

Enabled attendees to create their own digital twins and experience avatar technology firsthand

Captured audience insights through AI-powered conversations and interactive experiences

Extended engagement beyond the event with conversational avatars and AI-powered content discovery

Create personalized attendee journeys with content intelligence based on real conversations.