Customer and Partner Education
Nurture their success
Open up new resources and reduce hours spent on call center lines by building a video self-help portal. Whether in a customer support library, a partner-facing extranet, or a full extended enterprise portal, video can make your products easier to use, reduce frustration, and even encourage new use cases.
Self-Serve Video LibrarySelf-Serve Video LibraryBuilding a self-serve library of tutorials, demos, and troubleshooting videos can dramatically reduce the amount of time you need to spend on live support.
Customer TrainingCustomer TrainingStart off on the right foot by offering new customers an easy and accessible way to learn how to use their new purchase.- Product CatalogProduct CatalogVideo makes a product catalog come to life, helping customers and partners easily discover new products and features.
Products for Client and Partner Support
Personalized Video Messages
Enterprise Video Portal
Webcasting
Video Creation
Personalized Video Messages
Offer more personalized support and generate more upsells with video emails that stand out in your customers’ crowded inbox.
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Enterprise Video Portal
Build your own private YouTube™ with Kaltura MediaSpace™ Video Portal for an external facing site or an authenticated extranet. Create, upload, manage, track, and deliver live and on-demand video content to any device, anywhere.
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Webcasting
Build a scalable training and product launch program, so you can let all your customers and partners know about new features, use cases, and products in your portfolio.
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Video Creation
Capture video, screenshares, presentations, and more right from your desktop to easily create how-to videos, share tips and tricks, and create a database of useful videos for partners and clients.
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Enhancing Healthcare with Video in NNIT | "I think that this is the first step in introducing video in the pharmaceutical world."Rune Bergendorff, Advanced Business Consultant at NNIT
