The Good, the Bad, and the Ugly: Best Practices for Leaders’ Crisis Communications (Americas)


While 2020 is not the first time companies have been in crisis, leaders have found themselves having to deliver more hard messages under more unusual conditions than most of us have ever experienced. Being able to communicate with their employees is always a major part of effective leadership. But when crisis hits, the difference between good communicators and…not so good ones really stands out.

In this webinar, we take a look at some real world examples of authentic communication (including some failures). Get tips on how you can more effectively communicate with your team, from content to delivery to technology. Today’s turmoil puts new pressure on leaders…but it’s also a chance to shine.


  • Jeff Rubenstein
    Jeff Rubenstein
    VP of Business Development and Global Strategy, Kaltura
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