Like everyone in the world, we’re concerned by the emerging COVID-19/Coronavirus epidemic. Our hearts are with everyone who’s currently affected.
We want to reassure our customers that we are closely monitoring the situation. While this is obviously having global ramifications, we do not currently anticipate these affecting your ability to use Kaltura products.
Business as Usual
Kaltura is a video company with a global reach. The fact is, we’re built for this. We’re already used to running our business remotely and we have the right collaboration and security tools. Many of our employees work remotely on a daily basis, and as necessary, we can all work from home. In the event of major shutdowns in any of our regional offices, Kaltura will continue on without any real change. (Other than dealing with our stir-crazy kids and a distressing reduction in the number of snacks.)
Keeping Up with Demand
However, we understand that for many of our clients, this is very much not business as usual. We have your back. We’re running on a public cloud, with enormous elasticity. As more organizations turn to virtual meetings and videos to make up for the ability to travel and meet in person, we can accommodate the increase in demand. Do what you need to do. We’re here for you.
Planning for Emergencies
Obviously, none of us know how this situation will continue to evolve. We are, however, stepping up our emergency planning.
We have appointed a Chief of Business Continuity Planning, Yehiam Shinder.
We are currently working on a dedicated plan, including vendor certification and disaster drills for Kaltura employees.
Managing a (Suddenly) Remote Team/Class
If you’re suddenly finding yourself moving in-person activities to virtual ones, you may be experiencing some whiplash. It’s ok. You can handle this. Here are a couple quick tips:
- Between the webcam in most laptops and their phones, most of the people in your organization already have most of the hardware they’re going to need, at least to get started. You don’t need to run out and buy a bunch of hardware first thing. Baby steps.
- You do need to give some thought to how you’re going to handle the strain on your network. Here’s a webinar from a little while back on video delivery strategies that may help.
- Give some thought to how you’re going to organize the recordings now, before you have a giant pile of them. Look at the bright side—you’re about to have recordings of all your meetings and classes you wouldn’t have otherwise had. They can turn out to be surprisingly handy later.
- If you’re looking for some new tools, you can extend your Kaltura deployment to include Kaltura Webcasting (for one-to-many, large scale broadcasts such as town halls), Kaltura Lecture Capture Live (for adding a live broadcast component to your existing Lecture Capture), and Kaltura Meeting Solution (for smaller, more interactive meetings, webinars, and virtual classrooms). These all work beautifully with the rest of the Kaltura suite, including your MediaSpace portal, integrations, REACH, Interactive Paths, search, analytics, and more.
- If you’re looking to extend non-Kaltura video products you already use, keep in mind that we have integrations available for both Zoom and Microsoft Teams, so you can keep the flood of new recordings organized and under control.
We’re going to get through this, together.