How and Why We Chose to Publish a VPAT for Kaltura Products
October 9, 2018
Kaltura is proud and delighted to have just released a VPAT (Voluntary Product Accessibility Template) for our flagship products. We’ve been dedicated to supporting accessibility for some time now, constantly trying to push the industry forward into making video more accessible to everyone. With the VPAT, we’re taking this to a new level.
What’s a VPAT?
A Voluntary Product Accessibility Template (VPAT) is a self-disclosing document evaluating how accessible products are according to the Section 508 and WCAG 2.0 regulations. It’s the leading global reporting format for accessibility evaluations.
What Kaltura’s VPAT Covers
This VPAT Version 2.1 covers Kaltura MediaSpace and Applications (KAF integrations) 5.69.x, Kaltura Video Editing Tools 2.22.1, and Kaltura Media Player 2.71.x, including the IVQ (Interactive Video Quiz) component. This means that the core MediaSpace platform and its integrations with LMSs and other platforms, as well as the Kaltura players, comply with accessibility guidelines such as the Web Content Accessibility Guidelines 2.0 for Level A and AA and Section 508.
How We Approached the VPAT Process
The easiest way to create a VPAT is to do a self-audit. Companies evaluate their own products and fill out the template themselves.
That wasn’t enough for us, though. It’s easy to be too easy on yourself. We wanted to make sure that people who specialized in accessibility rights took an unbiased look at what we were doing and gave us an honest report on the good, the bad, and the ugly. We know that this is a really critical issue for many of our clients; accessible technology can make the difference between students, clients, and employees being able to fully participate in an organization, or being shut out. We wanted to ensure the most transparent, trustworthy process we could.
That’s why we brought in Level Access, noted accessibility experts. We spent over a year working with them. First, they performed an audit to help us with prioritization. Then, we made sure we updated all the urgent items to meet standards. Finally, they created the report itself. Along the way, we learned lessons we’ll continue to use as we create all our products going forward.
Moving Forward in Accessibility
So we’re done now, right? Hardly.
As Level Access pointed out to us, a VPAT is by nature an audit at a specific point of time. We’re committed to developing all new products to meet these accessibility standards; as new products and features are released, the VPAT will continue to be updated to cover emerging products.
If you look at our VPAT, you’ll see some exceptions. This is normal—Level Access tells us that, actually, if you don’t see at least a few exceptions, it might be a little suspicious. Few products are perfect. That said, many of the listed exceptions are already fixed in new and upcoming versions. We’ll continue to provide updates on an ongoing basis as products continue to advance.
The experience of creating this document has further evolved how we approach new products, creating an “accessibility mindset” across the company. The VPAT is not an end goal, but a milestone in our ongoing accessibility process.
To see the most recent updates and developments in Kaltura’s continuing accessibility efforts, visit the accessibility page in our Knowledge Center.
Kaltura's mission is to power any video experience. Our wide array of video solutions are deployed globally across thousands of enterprises, media companies, service providers, and educational institutions, leveraging video to teach, learn, communicate, collaborate, and entertain.